Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at synovashop1@gmail.com. 

Please note that if a return is required, we will provide you with the appropriate return address and instructions at that time.

Once your return request is reviewed, we will determine the best resolution based on the situation. In many cases, especially for lower-cost items, we may issue a refund or replacement without requiring the item to be returned.

If a return is required, we will provide you with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return-related questions at synovashop1@gmail.com.